Ultimate Guide to Prepare GCX-ARC Certification Exam for Genesys Cloud CX in 2024 [Q32-Q46]

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Ultimate Guide to Prepare GCX-ARC Certification Exam for Genesys Cloud CX in 2024

Use Real GCX-ARC Dumps – Genesys Correct Answers updated on 2024

Genesys GCX-ARC (Genesys Cloud CX: Architect Certification) Exam is a certification exam for individuals who want to become certified Genesys Cloud CX Architects. GCX-ARC exam tests the candidate’s knowledge and skills in designing and implementing Genesys Cloud CX solutions. The Genesys Cloud CX platform is a cloud-based customer experience platform that helps businesses deliver exceptional customer service across multiple channels, including phone, email, chat, and social media.

Genesys GCX-ARC Certification Exam is an excellent opportunity for professionals who work with the Genesys Cloud CX platform to demonstrate their skills and knowledge. Genesys Cloud CX: Architect Certification certification can help professionals advance their careers and provide their clients with the best possible solutions to meet their needs.

 

Q32. Select the percentage that indicates a High level in the flow size.

 
 
 
 

Q33. Which type of call flow is used to create the call route that routes the incoming call to the respective ACD queue based on the customer’s response?

 
 
 
 

Q34. If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.

 
 

Q35. What browsers are supported for use with all Genesys Cloud features? (Choose two.)

 
 
 
 
 
 

Q36. Which of the following are valid options under the Data category for Inbound call flows? (Choose four.)

 
 
 
 
 
 

Q37. Which of the following components can be added to scripts? (Choose all that applies.)

 
 
 
 
 
 

Q38. What is the maximum prompt file size you can upload?

 
 
 
 

Q39. Which of the following feature is used to test the created flow before it goes live?

 
 
 
 

Q40. Which ACD routing method routes interaction to the next available agent?

 
 
 
 

Q41. Which of the below features get disabled automatically when the Payment Card Industry Data Security Standard (PCI DSS) setting gets enabled? (Choose two.)

 
 
 
 

Q42. To route an incoming call based on the current time, _____ is the best method.

 
 
 
 

Q43. A system that routes interactions based on an algorithm which determines the best available agent for an interaction

 
 
 
 

Q44. Architect supplies a built-in _______________ flow.

 
 
 
 

Q45. Select all the possible measurements for the selection timeout of every menu. (Choose two.)

 
 
 
 
 

Q46. The Utilization feature of Genesys Cloud allows administrators to configure: (Choose three.)

 
 
 
 
 

Genesys Cloud CX -GCX-ARC Exam-Practice-Dumps: https://www.test4cram.com/GCX-ARC_real-exam-dumps.html

         

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