Updated May-2022 Pass 33810X Exam – Real Practice Test Questions [Q16-Q37]

NEW QUESTION 16
A design specialist prepares for a customer presentation with a diagram, and needs to understand the differences between Logical and Functional Architecture, What is the purpose of the Logical Architecture Diagram?

NEW QUESTION 17
What should a functional architecture discussion cover?

NEW QUESTION 18
During a discovery conversation with a satellite television provider, a sales person learned that the business pain point of multi channel contact center capabilities are now a basic requirement, along with queuing, routing, tracking, and reporting of inbound, outbound, and blended calls.
Which value proposition would you use?

NEW QUESTION 19
Contact Center Multimedia supports a powerful Email Handler.
Which two sub-types of Email attachment files are supported? (Choose two.)

NEW QUESTION 20
When upgrading existing AACC Systems, which Avaya Engagement AACC package is available?

NEW QUESTION 21
AMR Medicure wants to help their consumers If they have trouble doing searches on the AMR Medicure Web pages.
Which solution would meet AMR’s requirements?

NEW QUESTION 22
During the discovery conversation with South Travel Stores, they said they want to leave a chat message for the experts if they are not available.
Which component would the sales person offer South Travel Stores?

NEW QUESTION 23
Different CPU and RAM requirements for virtual machines are specified How many Resource Profiles are defined In a virtualized AACC?

NEW QUESTION 24
A Contact Center manager wants a first contact resolution with Avaya Agent Desktop Based on Avaya Breeze®, which solution would Avaya offer with AACC?

NEW QUESTION 25
An IT manager wants a Callback offer leveraging AACC scripting and Web services, as well as the outbound capability of AACC.
What Is this solution called?

NEW QUESTION 26
A sales representative is preparing for a customer presentation with market trends for Avaya Aura® Contact Center administration tools and applications.
Which two market trends should be Included? (Choose two.)

NEW QUESTION 27
Which group offers the AACC Callback Request solution that leverages AACC scripting and web services, as well’as the outbound capability of AACC?

NEW QUESTION 28
The Avaya Aura® Media Server (AAMS) delivers a high Soft DSP / Media channel density.
How many Media Processing Units (MPU) can the AAMS provide with a Large Bare Metal Server?

NEW QUESTION 29
The CEO of a service company wants context rich information that Is Important for better customer experience.
Which development platform allows customers to add new capabilities to their solution?

NEW QUESTION 30
Which Avaya Call Recorder provides Active Parallel Redundancy as option?

NEW QUESTION 31
The Security Manager of the IT department wants to know about the Web Services Security of AACC. Which requests are used by default to access Manager Administration?

NEW QUESTION 32
Avaya One Source has orderable quotes for the Greenfield customer and existing customer.
How can a quote from Avaya One Source -Order center be placed as an order?

NEW QUESTION 33
There are several factors why customers will buy from Avaya which Include:
* The sales person understand their business.
* The sales person being perceive as a trusted adviser.
* The proposal contains real value in a manner relevant to them.
What are two additional factors? (Choose two,)

NEW QUESTION 34
A customer Intends to connect two SIP enabled AACC on one Avaya Aura® UC Platform. Which capability is supported In this scenario?