Get Instant Access to Experience-Cloud-Consultant Practice Exam Questions [Q83-Q107]

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Get Instant Access to Experience-Cloud-Consultant Practice Exam Questions

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NEW QUESTION 83
The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH’s site manager wants to set up search engine optimization (SEQ) to ensure NMH’s public Experience Cloud site is visible to search engines.
Which two practices does the site manager need to do to ensure SEO is implemented successfully?
Choose 2 answers

Check whether a custom robots.txt file to control indexing has been created.

Check whether the Experience site is public and activated. Pencil & Paper

Check whether the SEO Institute has provided the approval for the site with end date.

Check whether manual sitemap refresh happens on the last day of every month.

NEW QUESTION 84
As a pilot. Ursa Major Solar’s customers from California wore assigned to a page variation for the Home page so that the layout looks slightly different than for customers from other states. The page variation uses a Rich Content Editor component assigned solely to Platinum customers.
Who will be able to view the Rich Content Editor component?

All Platinum customers

All customers from California

All customers

All Platinum customers from California

NEW QUESTION 85
Universal Containers (UC) is building a new self-service site for its large global customer base. Customers will be posting questions, viewing Knowledge articles, downloading warranties, opening tickets, and registering their recent purchases. Purchases are stored in a custom object. UC has decided to use Customer Service template for the experience and Customer Community Plus license for the customers.
Which limitation could cause a potential issue for UC?

Customer Service template does not allow downloading documents out-of-the-box.

Customer Service template does not allow record pages for custom objects out-of-the-box.

Customer Community Plus license does not allow access to custom objects.

Customer Community Plus license allows only up to 2 million users per org.

NEW QUESTION 86
The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.
How should the Salesforce Administrator accomplish this?

Mark old topics as Inactive and assign articles to the new active topics.

Merge similar topics in Content Management.

Delete existing topics and assign articles to newly created topics.

Keep existing topics and reassign articles to newly created topics.

NEW QUESTION 87
Northern Trail Outfitters (NTO) is evaluating Experience Cloud forcreating an onboarding app for new hires.
Which two things should NTO consider when creating the onboarding app? Calculator Choose 2 answers

Experience Cloud cannot be used for employee apps.

Not all Chatter posts inside Chatter groups within the employee app will be available in the main org.

Employee apps are only available in Unlimited Edition.

Chatter posts related to a record will be available in the employee app as well as the main org.

NEW QUESTION 88
How can Sharing Sets be used to share records with Customer Community users?

Create one Sharing Set and add the objects to share in the Sharing Set.

Create one Sharing Set, select the ‘All Objects options for the Sharing Set, and add the Customer Community profiles to the Sharing Set.

Create one Sharing Set and use a Sharing Rule to share records with users in the Sharing Set.

Create one Set per object and add the Customer Community profiles to each Sharing Set.

NEW QUESTION 89
Bloomington Caregivers (BC) wants to streamline back-end processes and workflows for its employees. BC recently learned about lightning Bolt solutions for employees at a world tour event.
Where should BC look for potential Lightning Bolt solutions?

Salesforce AppExchange

Salesforce Accelerator Directory

Salesforce Accelerator Catalog

Salesforce Connect

NEW QUESTION 90
Zephyrus Relocation Services (ZRS) plans to build a portal for its partners. The portal needs to show company information and brand details on the Account Management page.
Which templates should ZRS consider to build the portal?
Choose 2 answers

Help Center

Partner Central

Customer service

Build Your Own

NEW QUESTION 91
What accurately sequences the necessary steps to create a partner user from an enabled partner account?

1) Edit the user record to assign the correct role/profile. ee
2) View the partner account contact. Single Book
3) Select Manage External User.
4) Select Enable Partner User.
5) Save.

1) View the partner account contact.
2) Select Manage External User. Multiple Books
3) Select Enable Partner Account.
4) Edit the user record to assign the correct role and profile.
5) Save.

1) View the partner account contact.
2) Select Manage External User.
3) Select Enable Partner User.
4) Edit the user record to assign the correct role/profile.
5) Save.

1) Edit the user record to assign the correct role/profile.
2) View the partner account contact.
3) Select Manage External User.
4) Select Enable Partner Account.
5) Save.

NEW QUESTION 92
The Experience Cloud manager has been asked to ensure that a Knowledge article Is visible to Internal Salesforce users, unauthenticated visitors to the site, and third-party authenticated users.
Which two settings need to be configured on the draft article before it is published?
Choose 2 answers

Visible to Partner

Visible in Public Knowledge Base

Visible to Employee

Visible to Guest User

NEW QUESTION 93
Universal Containers (UC) wants to create a do-it-yourself site for its existing and prospective customers. The site will contain articles, belong manuals, and FAQs. Users will be able to ask questions and answer other users’ questions on the site.
Which two Experience Cloud features should UC focus on as it starts building out the site?
Choose 2 answers

Content Delivery Network

Document Library Model (DLM)

Guest user and public access settings

Public Site Connect

NEW QUESTION 94
What are three valid topic types? Choose 3 answers

Trending Topic

Navigational Topic

Standard Topic

NEW QUESTION 95
DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor.
DR has decided to use independent agents to manage claims.
Whichtwo feature are available for DR to implement a solution involving insurance agent persona?
Choose 2 answers

Financial Services Community permission set license

Insurance Agent Portal Lightning template

Financial Services Lightning template

Insurance agent permission set license

NEW QUESTION 96
Ursa Major Solar is utilizing audience targeting for specific components in its portal.
Which two considerations regarding audience targeting are true? Calculator Choose 2 answers

You can’t assign audiences to the components in the template header and footer sections.

Available domains are created in the Administration workspace and associated with a community through a custom URL.

You can’t assign record-based criteria to a component or branding set.

You can only have three audiences.

NEW QUESTION 97
Universal Containers (UC) has a customer portal so that customers can manage their shipping. UC has several sharing rules in place and leverages the External Account Hierarchy to assist with data access. One of UC’s large customers, Cloud Kicks, has recently acquired Northern Trail Outfitters. Sales wants to merge these two accounts, but they are getting an error.
What could be the cause of the error?

Accounts with active Experience Cloud users cannot be merged with another account.

The user trying to merge the accounts does not have the Merge Portal Roles permission.

The user trying to merge the accounts does not have the System Administrator profile.

Accounts used in an External Account Hierarchy cannot be merged with another account.

NEW QUESTION 98
Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
What should the administrator use to configure the chat functionality?

Experience Builder and Chatter

Service Console and Service Channel

Chat Agent Guided Setup Flow and Service Console

Service Channel and Chatter

NEW QUESTION 99
Ursa Major Solar would like to make an external user an Experience Site Moderator.
What are two of the several moderation permissions available to assign an external user in order for them to be an effective Experience Site Moderator?
Choose 2 answers

Access Experience Management

Access Sharing Sets

Manage Setup

Manage Experiences

NEW QUESTION 100
Get Cloudy Consulting wants to leverage Experience Bundle for making updates to its community.
What are the two key features of experienceBundle?
Choose 2 answers

ExperinceBundle allows us to programmatically edit any community but using Experience Builder.

ExperienceBundle enables Creating experiencing across orgs.

ExperimentBundle provides editable community metadata in a human-readable format.

ExperienceBundle provides editable community metadata in a human-readable format.

NEW QUESTION 101
Dreamscape Flowers (DF) is planning to use Salesforce Partner Relationship Management (PRM) to manage partner lifecycle. DF is aware that Salesforce PRM can help with channel sales, lead distribution, and co-marketing with partners.
Which other three features come standard with Salesforce PRM that DF can leverage without any code customization?
Choose 3 answers

Partner Value Score Matrix

Case Escalation

Al-Powered Knowledge Base

Partner Incentivization Map

Chat

NEW QUESTION 102
Bloomington Caregivers (BC) has created a customer Experience site using Experience Cloud that gives customers the ability to pay this, manage appointments, and open cases with support. BC also has a partner Experience site on Experience Cloud. The company’s leadership has now decided to extend access to the customer Experience site to its partners and internal Salesforce users so they can collaborate more effectively.
What is the recommended way to add partners and internal users to the customer Expenence site?

Create business accounts for partners and internal users, enable the accounts as customers, and then create users under these accounts by creating contacts.

Configure SSO between the partner site and customer site so partners get access. Also configure SSO between internal org and the customer site so internal users get access to the customer site.

Add the existing partner profiles and internal user profiles to the customer Experience site; this will automatically give users access to the customer site.

Enable the partner accounts and the internal accounts as customers; the users under these accounts will then automatically gam access to the customer site.

NEW QUESTION 103
Ursa Major Solar would like to use three Record Detail components on a page to display object details for the Account, Case, and Opportunity objects for the user who is logged in to the company’s portal. When they drop the components on the page, they are not getting the desired results.
What is causing this issue?

The Record Detail component populates the recordID associated with the object for the page template, so this component will not work for this use case.

The Record Detail component populates the record associated with the object for the page template so this component will only work on the Home page template

The Record Detail component is a custom component and was not configured correctly

The Record Detail component will only show record details for the Case object.

NEW QUESTION 104
Cloud Kicks (CK) is about to launch a public site and is expecting very high traffic in certain regions. CK will be using Content Delivery Network (CDN).
What should CK consider during the go-live phase to prevent usability issues?

CK should provision and activate CDN in those regions where traffic is high.

CK should provision CDN in those regions where traffic is high and activate CDN where traffic is low.

CK should provision and activate CDN in those regions where traffic is low

CK should provision CDN in those regions where traffic is low and activate CDN where traffic is high.

NEW QUESTION 105
Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business. NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will need to be visible to users at the parent account level. NIO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?

Extend the Standard Role Hierarchy setting departments as child accounts.

Enable the External Account Hierarchy setting departments as child accounts.

Use the Business Accounts and Contacts with Sharing Sets to grant additional record access as needed.

Since NTO has person accounts, it cannot use the External Account Hierarchy and will need to use groups and sharing rules to

NEW QUESTION 106
Universal Containers (UC) would like to create a site for its existing customers. The site will contain articles, manuals, and FAQs. The site will also contain access to UC’s Contracts object specific to each customer and the ability for customers to update their billing information, requiring them to log in to the site to access any information.
Which template should UC select when building its site?

Customer Service

Customer Account Portal

Partner Central

Help Center

NEW QUESTION 107
Northern Trail Outfitters (NTO) offers a new product that is different in North America, EMEA, and Asia Pacific regions, Pages have been created and publish for this product. The site manager has applied criteria to ensure visibility for these product are applied as per the requirement for each region. NTO further wants to control the users who see a specific page of this product settings its visibility.
Which three visibility options available in Experience Cloud?
Choose 3 answers

Audience

None

Default

Personal

Visible

Salesforce Experience-Cloud-Consultant Exam Syllabus Topics:

Topic	Details
Topic 1	Given a scenario, make articles visible or accessible in an Experience Identify most common personas for Experience Cloud
Topic 2	Given a set of requirements, evaluate which external license type(s) to use Describe the capabilities of different Experience deployments and migrations
Topic 3	Apply features and functions of Workspaces for building an Experience Apply packaging, exporting, and importing a template
Topic 4	Given a scenario, determine a security model based on an Experience use case Apply ticketing and Service Cloud capabilities for Experience Cloud
Topic 5	Given a scenario, recommend and implement Delegated External User administration Recommend the Declarative Sharing options that could be leveraged for an Experience
Topic 6	Given a scenario, set the correct user visibility in an Experience Implement external account relationships for an Experience
Topic 7	Apply the steps for enabling partner and customer users for Experiences Modify an experience within the Experience Builder